1 Choose your emails
Sign in to Race Entry, open Account and find Email preferences. Tick the emails you want, untick the ones you don’t, then select Save preferences.
Your choices are your own. Each adult who signs in to your group chooses separately, and these emails go to every adult in the group who has them ticked.
Every Race Entry email ends with Manage your email settings, which takes you straight there.
- Entry confirmations: a summary each time your entries are saved.
- Entry reminders: when you haven’t entered by mid-week.
- Membership reminders: when a membership is about to expire or has expired. This appears only while the Club is sending them.
How do I stop race entry emails?
To unsubscribe from an email, untick it under Account → Email preferences and select Save preferences. Or use Manage your email settings at the end of any Race Entry email.
2 Emails that are always sent
These are always sent, so you can’t untick them.
- Sign-in links: only when you ask for one.
- Security alerts: when your own password or group code changes.
- Withdrawn entries: if entries are withdrawn because a membership has expired. This appears only while the Club is sending them.
The emails go to the wrong address
Race Entry uses the email address the Club has for you in Swim Central. See Renewing and updating your details.
An email hasn’t arrived
If an email didn’t come, check your junk or spam folder and give it a few minutes. If it’s a sign-in link, see Signing in to Race Entry.
Need a hand?
Questions about race entry emails? Contact us.